Very nice and active animation team, nice staff, very good food , nice pool , aqua park and beach, room is good, animation show and hotel show is very... read more good, very cooperative reception staff and restaurant sraff

  Couple, almost 50, we wanted 1 week of brain washing with reading books and drinking a beer on the beach... and some snorkeling.
Just arrived yesterday from there. We... read more had a pool view room, clean, nice view. Outdated furniture, but very comfy bed. Hot water at shower takes a minute to arrive, but not an issue. Plenty of good food, drinks as in Egypt (soft drinks and beer is ok, the rest...). A little bit crowded in the evening, at the evening shows. Beach with a lot of sunbeds, no need to go at 5 with the towels. Just take care about the sea! In the evening is there, in the morning is 200m away, that's the reason of the long peer there for deep water.
Entertainment team relative ok.
DO SOMETHING with the volleyball field, is NOT SAND (small rocky pebbles). I let there some skin from my knees, and I was not the only one that days!
The biggest disappointment is that I believed the ones who wrote here that the reef is good (maybe they saw a reef for the first time here). Is our 8th time in Egypt for snorkeling (Hurghada and Sharm) and I can say is the weakest one we saw.
But the quality of the resort, services and food is above average (in this price range), that compensate the sea and reef experience.
Special thanks to Mohamed from the beach bar and to Kiroles from the pool bar, they took care about us every day, with a smile on theirs faces, even if they are working very hard every day.
I can recommend also the Spa, we had 2 times medical massage, was one of the best one we had in the last 10 years, thanks to the girls there, I can turn my head now left/right side completely. :))
Tourists: majority from Poland, Germany, Romania and few more from western and central Europe. We "missed" the rood, noisy and unpolite ones that seems now are busy with attacking others..
Overall, a nice week, good resort with tasty food for the price range in Egypt.

  Have just returned for this hotel after a month stay over Christmas and new year, I wanted to give some feedback on the hotel and staff.
There were very few... read more English customer, and a lot to east block customers.
The hotel is fantastic and the staff are very helpful and friendly, from the bar staff all the way up to the upper management. We had a great time and have rebook to travel again next month. Something we have never done before.
The room are clean and towels changed daily. The pool towels are supplied and changed on request.
The pool guys and the bar staff tend to your very need. Thank you Mohamad Zaky (pool guy). Mohamad Samir and Mohamad (swim up bar). Kerollos A Allah and Mahmoud Alsharef (main bar).
And another person I want to thank is the Rock (pool manager) for all the help and information he gave us.
There was a heated pool with swim up bar, the other pools were cold but refreshing when needed.
Food was ok, there is a main restaurant and on the beach is a snack area. The cooks severed the food onto your plate which stopped people over loading plate with food that’s not eaten ( we have all seen that) there is always something to eat, some times its was under cooked by our (English) standard and still hard.
Always managed to get a sunbed and there was plenty on the beach area, if the hotel was full there might be a problem but I could not comment on that, there were plenty of customers there over the Christmas / new year but can’t say how full it was.